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This course will give an overview of providers employing fit and proper persons. The definition of fit and proper persons, recruitment procedures, and registration to professional bodies will be discussed.
This course will give an overview of systems and processes that ensure providers can meet other requirements in the Health and Social Care Act 2008. Effective governance, assurance, and auditing systems will be discussed.
This course will give an overview of the CQC’s Regulation 16: Receiving and acting on complaints. Identifying, receiving, handling, and responded to service users complains will be discussed.
