Showing 1–16 of 31 results
This course will give an overview of how to reduce the risk of harm from care-associated infections for patients, visitors, and staff while reducing the costs associated with preventable infection.
This course will give an overview of bullying and harassment in the workplace, what is considered unacceptable behaviour, antecedents for bullying, effects of bullying on health, and interventions.
This course will give an overview of how to develop an awareness of the risks of providing help to the general public and learn how to manage conflict. You’ll learn what help is available to effectively and safely support you as you try to resolve conflicts.
This course will give an overview of the warning signs of anger and stages of anger, the causes of conflict, how communication breaks down, and strategies for managing conflict.
This course will give an overview of strategies used to resolve conflicts, as well as reporting and finding support after a conflict has occurred.
This course will give an overview of fraud, types of fraud, what to do it fraud is suspected, and the damages that fraud causes.
This course will give an overview of the importance of cybersecurity, how to protect from cybercrimes, and how to report a cybercrime.
This course will give an overview of the Duty of Candour, its application, and its role in safety incidents.
This course will provide information on effective communication techniques for the social or health care setting.
This course will give an overview of providers employing fit and proper persons. The definition of fit and proper persons, recruitment procedures, and registration to professional bodies will be discussed.
This course will give an overview of systems and processes that ensure providers can meet other requirements in the Health and Social Care Act 2008. Effective governance, assurance, and auditing systems will be discussed.
This course will give an overview of the planning and delivery of person-centred care for older people living in their own homes. Promotion of independence, ensuring safety, and joint working will be discussed.
This course will give an overview of infection-related standards of care, codes of practice, and prevention programmes. Risk assessments and reporting concerns will be discussed.
This course will give an overview of best practices surrounding patient deaths
This course will give an overview of best practices surrounding patient deaths including understanding the impact of human factors on staff performance and behaviour, as well as how to best communicate and show empathy.
This course will give an overview of best practices surrounding patient deaths including mortality governance, investigations, safety culture, and understanding the impact of human factors on staff performance and behaviour.
